Results-driven professional with over 15 years of experience in people management, procurement, supply chain management, inventory management, and customer relations. Adept at optimizing operational processes to enhance efficiency and reduce costs while maintaining an unwavering commitment to quality and client satisfaction. Demonstrated success in leading cross-functional teams, fostering collaborative environments, and implementing innovative strategies to achieve organizational goals. Strong analytical skills combined with a customer-centric approach have consistently led to improved supply chain performance and seamless customer experiences. Looking to leverage this extensive background to drive continued growth and success in a dynamic role.
Manage day-to-day operations, ensuring the seamless running of the production line, facilitating uninterrupted workflow. Establish and uphold stringent standards of work, meticulously mapping out step-by-step processes for each task, and calculating average timeframes to identify opportunities for enhanced efficiency. Collaborate closely with materials managers and drivers to secure timely availability of necessary parts, minimizing production delays. Spearhead the training of new team members, equipping them with essential skills and knowledge to meet production standards. Demonstrate commitment to ongoing professional development by completing regular Environmental Health and Safety (EHS), diversity, interpersonal communications, and cultural competency trainings. Effectively serve as a bridge between management and union members, promoting open communication and facilitating understanding. Schedule and coordinate breaks to optimize team efficiency and maintain consistent production levels. Implement comprehensive cleaning plans for each team member, defining individual responsibilities to maintain a clean and organized work environment. Utilize problem-solving skills to address challenges and bottlenecks swiftly, contributing to a smooth production process. Analyze technical issues and act as a direct liaison between the production team and the maintenance department, recommending solutions to ensure minimal disruption. Collaborate with fellow team leads to offer assistance and share best practices, fostering a culture of mutual support. Achievements: Officially recognized for exceptional leadership and problem-solving abilities.
Collaborated with the Kitchen Manager to optimize daily kitchen operations, encompassing scheduling, procurement, menu ideation and creation, staff training, recipe development, process standardization, and inventory control. Supervised a team of 10 chefs and kitchen personnel, strategically allocating shifts to ensure peak coverage while optimizing labor costs. Managed the end-to-end supply chain, liaising with suppliers to execute orders, thereby ensuring a seamless flow of ingredients and minimizing overstock or shortages. Developed and implemented SOPs, and efficient workflow practices.
Collaborated closely with the General Manager to dissect kitchen performance analytics, sales data, and engineer data-driven enhancements to the menu. Contributed to cost analysis through the generation and upkeep of ingredient cost evaluation reports, offering insights for prudent pricing decisions and heightened profitability. Played a pivotal role in conceptualizing and actualizing innovative menu offerings, aligning culinary creativity with market trends and patron preferences. Designed and refined recipes, formalizing standardized procedures to ensure uniform taste, presentation, and quality across all culinary creations.